Location

Dublin

Department

IT Services

The Cloud Architect will be working with architects, technologists and development teams with the responsibility to ensure that our Cloud products and solutions integrate with our clients.

Key Responsibilities

  • Lead on the setting and enforcement of Cloud / Hybrid Cloud architecture standards and practices affecting development of all new products as well as impacting existing ones. Develop these standards in coordination with peers in other divisions
  • Architect and provide technical direction for our approach for Cloud/SaaS products & Services
  • Assures Cloud solutions not only are a fit for the specific purpose but also closely align with the standards guidelines of technology solutions.
  • Building and integrating information systems to meet the company’s & clients needs.
  • Assessing the systems architecture currently in place and working with business users and technical staff to recommend solutions to improve it.
  • Providing supervision and guidance to more junior technical resources
  • Continually researching current and emerging technologies and proposing changes where needed.
  • Informing various stakeholders about any problems with the current technical solutions being implemented.
  • Providing updates to stakeholders on product development processes, costs, and budgets.
  • End to end project implementation - Project design and planning, efficient implementation, documentation, technical handover (internal & external)
  • Maintain clear channel of communication with internal and external stakeholders in relation to project status
  • Provide a point of escalation in relation to Cloud projects, service tickets, problem tickets, priority 1 incidents as required
  • Complete presales engagements as necessary
  • Out of hours work as necessary (projects and service requests)
  • Ensure 100% customer satisfaction in relation to project implementation
  • Cloud Environment Health checks
  • Self-training on new technologies
  • Ensure completion of projects in an efficient and cost-effective manner in line with deadlines and required structures
  • Ensure completion of projects to a best practice standard
  • Ensure technical handover to internal departments and customer IT personnel
  • Act as senior technical resource, providing advice and expertise, for internal and external stakeholders
  • Achieve efficiencies through automation of departmental processes and procedures
  • Deliver each project to meet stakeholder expectations
  • Deliver each project efficiently within budget
  • Attend all 1:1, team and project meetings with concise status updates
  • Ensure development goals are achieved as agreed
  • Stay up to date with current technologies
  • Ensure 100% customer satisfaction in relation to project implementation
  • Maintain regular and effective communication with internal and external stakeholders
  • Maintain strong customer relationship through onsite visits, Face-to-face communication and reporting as required

Key Deliverables:

  • Technical excellence/Right first time
    • Ensure project completions to industry standards/best practices
    • Ensure completion of pre-requisite tasks to avoid issues and re-do of work
    • Provide technical expertise to internal and external stakeholders
  • A culture of respect/Teamwork
    • Engage with internal and external stakeholders in a respectful manner
    • Ensure technical handover to service teams are completed to ensure they are aware of customer environment changes
  • Be authentic
    • Ensure customer is updated with all aspects of the project in a truthful manner
    • Create a genuine working relationship with company personnel and customers

 

Qualifications & Experience

  • Azure Architect
  • AWS Architect
  • MCSA
  • Security+
  • Microsoft 365
  • VCP
  • 8 years’ experience in IT industry
  • Extensive knowledge of Microsoft technologies (O365, SharePoint, Exchange, etc…..)
  • Extensive knowledge of Networking Principles
  • Experience in transformation programme implementations
  • Project management and leadership skills
  • Excellent oral and written communication
  • Analytical and problem-solving skills
  • Ability to work under indirect supervision
  • Experience in a managed service company
  • Knowledge of Solution Architecture, with practical experience of applying TOGAF or other architecture framework methodologies to IT


Key Skills and Abilities



  • Experience in transformation programme implementations
  • Project management and leadership skills
  • Analytical and problem-solving skills
  • Ability to quickly build rapport with stakeholders
  • Effective time management skills – multiple tasks with conflicting deadlines
  • Ability to communicate effectively with various levels of stakeholders and customers
  • Ability to communicate complex technical information to non-technical people
  • Strong problem-solving skills and mentality - Decisiveness and ability to ‘think on your feet’
  • Ability to react swiftly and positively when working on critical problems.
  • Ability to work autonomously with limited supervision
  • Ability to motivate a team or people to deliver a solution