IT Services

The Cloud Architect will be working with architects, technologists and development teams with the responsibility to ensure that our Cloud products and solutions integrate with our clients.

Key Responsibilities

  • Lead on the setting and enforcement of Cloud / Hybrid Cloud architecture standards and practices affecting development of all new products as well as impacting existing ones. Develop these standards in coordination with peers in other divisions
  • Architect and provide technical direction for our approach for Cloud/SaaS products & Services
  • Assures Cloud solutions not only are a fit for the specific purpose but also closely align with the standards guidelines of technology solutions.
  • Building and integrating information systems to meet the company’s & clients needs.
  • Assessing the systems architecture currently in place and working with business users and technical staff to recommend solutions to improve it.
  • Providing supervision and guidance to more junior technical resources
  • Continually researching current and emerging technologies and proposing changes where needed.
  • Informing various stakeholders about any problems with the current technical solutions being implemented.
  • Providing updates to stakeholders on product development processes, costs, and budgets.
  • End to end project implementation - Project design and planning, efficient implementation, documentation, technical handover (internal & external)
  • Maintain clear channel of communication with internal and external stakeholders in relation to project status
  • Provide a point of escalation in relation to Cloud projects, service tickets, problem tickets, priority 1 incidents as required
  • Complete presales engagements as necessary
  • Out of hours work as necessary (projects and service requests)
  • Ensure 100% customer satisfaction in relation to project implementation
  • Cloud Environment Health checks
  • Self-training on new technologies
  • Ensure completion of projects in an efficient and cost-effective manner in line with deadlines and required structures
  • Ensure completion of projects to a best practice standard
  • Ensure technical handover to internal departments and customer IT personnel
  • Act as senior technical resource, providing advice and expertise, for internal and external stakeholders
  • Achieve efficiencies through automation of departmental processes and procedures
  • Deliver each project to meet stakeholder expectations
  • Deliver each project efficiently within budget
  • Attend all 1:1, team and project meetings with concise status updates
  • Ensure development goals are achieved as agreed
  • Stay up to date with current technologies
  • Ensure 100% customer satisfaction in relation to project implementation
  • Maintain regular and effective communication with internal and external stakeholders
  • Maintain strong customer relationship through onsite visits, Face-to-face communication and reporting as required

Key Deliverables:

  • Technical excellence/Right first time
    • Ensure project completions to industry standards/best practices
    • Ensure completion of pre-requisite tasks to avoid issues and re-do of work
    • Provide technical expertise to internal and external stakeholders
  • A culture of respect/Teamwork
    • Engage with internal and external stakeholders in a respectful manner
    • Ensure technical handover to service teams are completed to ensure they are aware of customer environment changes
  • Be authentic
    • Ensure customer is updated with all aspects of the project in a truthful manner
    • Create a genuine working relationship with company personnel and customers


Qualifications & Experience

  • Azure Architect
  • AWS Architect
  • MCSA
  • Security+
  • Microsoft 365
  • VCP
  • 8 years’ experience in IT industry
  • Extensive knowledge of Microsoft technologies (O365, SharePoint, Exchange, etc…..)
  • Extensive knowledge of Networking Principles
  • Experience in transformation programme implementations
  • Project management and leadership skills
  • Excellent oral and written communication
  • Analytical and problem-solving skills
  • Ability to work under indirect supervision
  • Experience in a managed service company
  • Knowledge of Solution Architecture, with practical experience of applying TOGAF or other architecture framework methodologies to IT

Key Skills and Abilities

  • Experience in transformation programme implementations
  • Project management and leadership skills
  • Analytical and problem-solving skills
  • Ability to quickly build rapport with stakeholders
  • Effective time management skills – multiple tasks with conflicting deadlines
  • Ability to communicate effectively with various levels of stakeholders and customers
  • Ability to communicate complex technical information to non-technical people
  • Strong problem-solving skills and mentality - Decisiveness and ability to ‘think on your feet’
  • Ability to react swiftly and positively when working on critical problems.
  • Ability to work autonomously with limited supervision
  • Ability to motivate a team or people to deliver a solution