Arkphire provide solutions across every aspect of IT to help your business perform better. We bring integrated solutions that span from desktops, collaboration, networking, security, managed services and data centre for faster digital transformation. We help our customers to transform their business in an increasingly connected world. We are the trusted IT partner to some of world’s leading companies with offices in Dublin and London. In fact, 6 out of the 10 leading multinationals in Europe, have chosen Arkphire as their preferred IT solution supplier. We bring integrated solutions that span from desktops, collaboration, networking, security, managed services and data centre for faster digital transformation. We help our customers to transform their business in an increasingly connected world.
Security Operations Centre (SOC) – Process Optimisation & Improvement Project
Security Operations Centre – continuous improvement project to deliver enhancements to our SOC service – we require skilled resources to support our Cyber Operations Manager to deliver this key part of our Cyber Security Programme. The skills we require on the project team include the ability to deliver the following processes steps, and work with the team to document, optimise, and improve the SOC and incident response service:
- Perform deep investigations (Level 2 triage) into detected behaviours when an incident is escalated by a SOC level 1 analyst
- Work independently to perform analyses and investigations, adding context to reported incidents to understand the behaviour, analysing data from multiple tools and data sources
- Assess the priority of the reported event/incident and initial determination of the incident nature to determine the risk and damage it poses to daa
- Interface and communicate with end users for various threats, concerns, issues and remediation of incidents
- Develop processes and create documented procedures / manuals supporting cyber investigations
- Develop daily / weekly / monthly activity reporting templates and procedures
- Implement continuous improvement to help decrease the number of false positive SIEM offenses.